# Wrapmate Frequently Asked Questions The most common customer questions, sourced from the live support content on wrapmate.com. For pricing-specific questions, see /llms-pricing.txt. For process-specific questions, see /llms-process.txt. ## About Wrapmate ### What exactly is Wrapmate? Wrapmate is the first nationwide platform that helps individuals and businesses get vehicle wraps designed, printed, and installed anywhere in the US. ### How does it work? Get an exact price for your project in five clicks, then we'll create your design and schedule the installation with a local Wrapmate Pro in your city when it's most convenient for you. ### Where is Wrapmate located? While Wrapmate's headquarters is located in Denver, CO, Wrapmate services every city and state across the US. Our nationwide network of certified Pros allows us to get projects completed in locations most convenient to each customer. ### How long has Wrapmate been in business? We were founded in 2019 and have been going strong since. ### Why should I choose Wrapmate over a local wrap shop? Wrapmate offers the convenience and reliability of a centralized partner, with consistent quality standards and support from wrap experts. Unlike a single local shop, Wrapmate can handle installs across multiple locations, scale easily for fleets, and provide more predictable pricing and timelines. See /llms-why-wrapmate.txt for the full comparison. ## Pricing ### How much do vehicle wraps cost? The average vehicle wrap costs about $1,500 depending on wrap size and car size, with smaller wraps costing as low as $1,000. This is a one-time cost with no recurring fees. Get an exact price instantly at https://wrapmate.com/quote/count. ### What factors affect the cost of my wrap? The cost of a vehicle wrap is primarily driven by two factors: the total area of the vehicle being covered and the specific types of materials required. Specialized materials like perforated window film will increase the price compared to standard vinyl. ### Are there any hidden fees? No. Additional services are clearly listed and priced — see /llms-pricing.txt for the full add-on fee schedule. ### Do you offer payment plans or financing? Yes, we offer financing options for qualified buyers at checkout, as low as $75/month. ### What's included in the price? The full project cost includes design, production, and installation. Design and production only is also available. ## Vehicle Wraps — General ### What are vehicle wraps? Vehicle wraps are designs (full, partial, or decal) that get printed on vinyl film and can be applied to any painted surface. The film can display any design on any vehicle and can be removed anytime if needed. ### Are vehicle wraps permanent? No. Depending on the type of vinyl film used, vehicle wraps can last up to 5–7 years. ### What's the difference between a full wrap, partial wrap, and decals? Decals are typically found on the sides and back of a vehicle with a small logo, phone number, website, and social media. A Partial Wrap includes a larger logo, all contact information, and background design elements. A Full Wrap covers all exterior painted surfaces except for the roof. ### Why use vehicle wraps instead of paint? Vehicle wraps are semi-permanent and can be easily removed, which is convenient for rebranding, marketing events, or selling the vehicle. ### Which vehicles can I put wraps on? Cars, vans, pickup trucks, box trucks, trailers, buses, boats — any size or type. Contact Wrapmate to discuss unique projects. ### Will a wrap damage my vehicle's paint? Wrapmate uses premium 3M materials, which are engineered for safe removal without harming the vehicle's paint, provided the paint was in like-new condition at the time of installation and the graphics are removed within the warranty period. ### Can I wrap over existing scratches or dents? Generally no. Damage like dents will be visible through the wrap and may even appear magnified. Applying a wrap over scratched or damaged paint can cause additional paint damage during removal. ### Can wraps be applied to textured surfaces or plastic parts? Generally, no. In special cases Wrapmate will coordinate with customers to wrap these areas without a warranty. ### What is perforated material? Perforated vinyl is a semi-transparent film made for window installation. The pattern of small punched-out holes allows partial visibility from inside while the printed image is clearly displayed on the exterior. ## Design ### What if I don't have a design ready? Wrapmate's design team is prepared to transform your brand into a custom wrap design. Share any concepts or ideas that inspire you to help us tailor the design. ### How many design revisions do I get? Your design deposit includes an initial design concept and three opportunities for revisions. Additional revisions are available for $150. ### What file formats do you need for my logo/images? .ai, .eps, or .svg preferred for logos (vector format). .jpeg or .png for rasterized images. As high quality / resolution as possible. ### How long does the design process take? Initial designs are delivered in under 48 business hours. ### Can you match my brand colors exactly? For an additional $100, Wrapmate offers a color sampling process. We provide a physical sample for approval before producing the wrap. ## Process & Installation ### How long does the entire process take? Projects can be completed in as quickly as 10 business days. Most projects complete within 15 days end-to-end. ### How long does installation take? Small spot graphics projects typically take half a day to a full day. Larger, full wraps may require 3–5 days. ### What should I expect on installation day? You'll receive an email with drop-off instructions confirming appointment details and vehicle washing instructions. On installation day: drop off your vehicle, our team completes the wrap, we review final photos and contact you when ready for pickup, and your card on file is charged for the final total. ### How soon can I drive my vehicle after installation? Immediately upon completion. ### Do I need to do anything special in the first 24–48 hours? For the first few days, avoid washing the vehicle. Inspect the wrap and notify Wrapmate of any lifting; we'll schedule a touch-up. ### What if I'm not satisfied with the installation? Contact the Wrapmate Scheduling & Installation team immediately. We'll review your concerns with installation photos and coordinate with the installer. If the problem doesn't meet our quality standards, we'll determine next steps — corrections or a full rework. ### How do I prepare my vehicle for wrapping? Deliver the vehicle washed and ready for installation. **Do not apply wax in advance** — it interferes with adhesion. Failure to deliver a washed vehicle could result in additional cleaning fees and delays. ## Materials & Care ### Why do you only use 3M vinyl? 3M material directly influences the wrap's appearance, longevity, and the simplicity of its eventual removal. It is the highest-quality material available. ### Are the materials UV resistant? Yes — Wrapmate uses 3M UV-resistant overlaminates on all projects (3M Scotchcal 8518). ### Can I take my wrapped vehicle through a car wash? Hand washing is the recommended method. Pressure washers and automated brush washes are not covered under warranty. ### What happens to my wrap in extreme weather? Wraps are designed to perform in all weather conditions when cared for per Wrapmate's care instructions. ### How do I remove my wrap? Contact the Wrapmate sales team to schedule removal at a nearby Pro. Removal is billed at $130/hour. ## Fleets & Multi-Vehicle ### What if I have multiple vehicles? Call 303-529-9626 or email support@wrapmate.com to speak with an account manager. ### Can you handle nationwide installations for multiple locations? Yes. Contact the sales team to discuss a project. ### Do you work with franchise systems? Yes. Contact the sales team to discuss a project. ## More For the full FAQ list, visit https://wrapmate.com/support/.